Prior to Massage:
Please arrive for your onsite massage appointment 5 minutes prior to the scheduled starting time.
We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service. If you arrive late, your massage will be shortened in order to keep on schedule. No full or partial refunds will be given.
If under the age of 18 a written consent from parent/ guardian will be required before the appointment.
A 24hrs notice is required for any cancellations.
Payments & Refunds
Payments for services are due either on the day of service or via payment through the website. MD Massage accept the following payment methods: Visa, Master Card, American Express, and PayPal.
To be eligible for a refund, you must cancel or reschedule 24hrs before your appointment. Unfortunately, no refunds will be given for cancellations that are made with less than a 24hr notice. The owner reserves the right to make the final decision on this policy.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.